# Simple, transparent pricing

Start free, upgrade when you need more power. No hidden fees, no surprises.

## Free
For small teams getting started

- Unlimited incidents
- Severity tracking (sev1-sev4)
- Basic timeline capture
- Incident list view
- On-call management
- On-call handoffs & history
- Slack-native paging
- 10 free AI-powered postmortems

[Get Started Free](https://slack.com/oauth/v2/authorize?client_id=10145076178083.10151463935218&scope=commands,channels:manage,channels:read,chat:write,pins:write,users:read,channels:history,groups:history&user_scope=)

## Most Popular
### Pro Team
For teams that take reliability seriously

$29/month

- Everything in Free
- AI-powered postmortems
- Incident analytics
- On-call analytics
- PagerDuty integration
- Auto-escalation & auto-page
- Jira integration
- Export to Markdown
- Priority support

[Add to Slack & run /incident upgrade](https://slack.com/oauth/v2/authorize?client_id=10145076178083.10151463935218&scope=commands,channels:manage,channels:read,chat:write,pins:write,users:read,channels:history,groups:history&user_scope=)

## Frequently asked questions

### Can I try Incident/Ops before paying?
Absolutely! The Free plan gives you full access to incident tracking and timeline capture. You only need to upgrade to Pro for AI-powered postmortems and advanced features.

### What happens to my data if I downgrade?
Your incident data is always preserved. If you downgrade from Pro to Free, you'll keep access to all your incident history—you just won't be able to generate new AI postmortems.

### How does billing work?
Pro is billed monthly per workspace. All team members in your Slack workspace can use Incident/Ops—there's no per-seat pricing.

### Can I cancel anytime?
Yes, you can cancel your Pro subscription at any time. You'll continue to have access to Pro features until the end of your billing period.

### Do you offer discounts for startups?
Yes! If you're an early-stage startup, reach out to us and we'll work something out. We love supporting teams that are just getting started.

### What if I have multiple Slack workspaces?
Each workspace requires its own subscription. If you need to manage incidents across multiple workspaces, contact us about our enterprise options.

## Compare plans
See exactly what you get with each plan.

| Feature | Free | Pro |
| --- | --- | --- |
| Incident tracking |  |  |
| Severity tracking (sev1-sev4) |  |  |
| Timeline capture |  |  |
| Incident list |  |  |
| On-call management |  |  |
| On-call handoffs |  |  |
| On-call history |  |  |
| Slack-native paging |  |  |
| AI-powered postmortems | — |  |
| Incident analytics | — |  |
| On-call analytics | — |  |
| PagerDuty integration | — |  |
| Auto-escalation | — |  |
| Auto-page on incident | — |  |
| Jira integration | — |  |
| Export to Markdown | — |  |
| Priority support | — |  |

## Ready to improve your incident response?
Join engineering teams who trust Incident/Ops to capture, learn, and improve.

[Add to Slack](https://slack.com/oauth/v2/authorize?client_id=10145076178083.10151463935218&scope=commands,channels:manage,channels:read,chat:write,pins:write,users:read,channels:history,groups:history&user_scope=) [Explore Features](/content/features/index.html)